Document overview

Acceptance of Terms

By using this website or engaging Cycle Care for workshop services, you agree to these terms. If you do not accept them, you should not use the website or request services. We may update these terms from time to time, and the version published on the website will apply from the date of posting.

Clause 01

Acceptance of Terms

By using this website or engaging Cycle Care for workshop services, you agree to these terms. If you do not accept them, you should not use the website or request services. We may update these terms from time to time, and the version published on the website will apply from the date of posting.

Clause 02

Service Scope

Cycle Care provides general bicycle servicing and repairs, including safety inspections, tune-ups, brake adjustment and component service, gear and drivetrain service, and puncture and tyre repair. Any final scope depends on the bicycle and component condition identified during inspection. We do not promise a final repair price before inspection, and we do not guarantee exact parts, brands, colours, or completion dates until compatibility and supplier availability are confirmed.

ReferenceWIPO
03

Payments

Scope / use / administration

Prices are based on the inspection findings and the agreed scope of work. A deposit may be required for certain jobs, including more complex overhauls, before work begins. Accepted payment methods may include card, bank transfer, and cash on collection, subject to confirmation at the time of service. Any quoted amount remains subject to change if the inspected condition or requested work changes.

Supporting documentHCCH
04

Service Conditions

Payments / cancellation / timing

Service timing is estimated only and may be affected by parts availability, workload, and the condition of the bicycle. We do not promise same-day repair unless the appointment and required parts have been confirmed. The customer is responsible for providing accurate information about the bicycle and for collecting the bicycle once service is completed and the service summary is provided.

Supporting documentUN Declaration
Policy Terms

All website content, text, layout, and other materials made available by Cycle Care are protected by applicable intellectual property rights and remain the property of Cycle Care or its licensors. You may not copy, reproduce, modify, or use such materials without prior written permission, except where permitted by law.

05

Intellectual Property

All website content, text, layout, and other materials made available by Cycle Care are protected by applicable intellectual property rights and remain the property of Cycle Care or its licensors. You may not copy, reproduce, modify, or use such materials without prior written permission, except where permitted by law.

Reference NCC South Africa
06

Liability

Workshop services are provided with reasonable care and skill, but no service can eliminate all risk of mechanical failure, wear, misuse, or road conditions. We do not make an absolute safety guarantee and do not represent that servicing makes a bicycle failure-proof or suitable for every condition. To the extent permitted by law, Cycle Care is not liable for indirect or consequential loss arising from ordinary use of the bicycle after service.

Reference WIPO